We are often asked various questions , here are some answers to the most frequently asked .

How long is delivery ?

Delivery is via Evri . Once dispatched your order will arrive within 5 working days . Dispatch times will vary especially during busy periods. We aim to ship within 3 working days where possible.

How do I contact you ?

Send an email to katgrandadjims@gmail.com. We will reply within 24 hours .

I'm stuck at checkout when choosing store delivery, help !

When choosing delivery to store it still classes as a delivery method and requires your address still . Your address is also required as part of the payment processing so it will need to be entered at checkout stage.

Can I collect in store ?

Yes absolutely! Select your chosen store at checkout.